“The spokesperson development training delivered by TALA was genuinely valuable for our whole team. The session was expertly adapted to our needs and gave us a clear and practical understanding of the new CCPI language and how to apply it confidently in real-world situations.
The interview strategies, scenario practice and guidance on giving CCPI-compliant answers were particularly useful and helped us feel prepared for customer conversations, events, CPD sessions and media interviews.
The training struck the perfect balance between challenge and support. The practical interview scenarios and personalised feedback helped us elevate our communication skills and think more strategically about how we can talk about the products and organisation. I left feeling more assured in how to handle difficult or technical questions and the whole team benefited from the structured and engaging approach.
I would recommend this training to any organisation looking to strengthen spokesperson capabilities, especially those who need to communicate within specific technical or compliance frameworks.”
Joan Ferrer, Commercial Director UK & Ireland