This Privacy Policy explains how Talacom Limited (“we”, “us” or “our”) collects, uses and protects personal data through our website:
https://www.teamtala.com
Talacom Limited is committed to protecting your personal data and respecting your privacy.
- Who We Are
Talacom Limited is the data controller responsible for your personal data.
Company details:
Talacom Limited
Bloxham Mill
Barford Road
Bloxham
Oxfordshire
OX15 4FF
United Kingdom
Company Number 06448206
Contact:
If you have any questions or enquiries about this Privacy Policy or how we handle your data, please contact: hello@teamtala.com
- What Personal Data We Collect
We may collect and process the following types of personal data:
Information you provide to us:
- Name
- Email address
- Telephone number
- Company/organisation details
- Any information submitted via contact forms or enquiries
Information collected automatically:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring URLs
We collect personal data directly from you when you submit enquiries via our website, and automatically through cookies and similar technologies when you browse our website.
- How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide information about our services
- To manage and maintain our business relationships
- To improve our website, services and user experience
- To administer and protect our website
- To comply with legal or regulatory obligations
- Lawful Basis for Processing
Under UK data protection law, including UK GDPR and applicable legislation, we rely on the following lawful bases:
- Contract – where processing is necessary to provide services or respond to enquiries
- Legitimate interests – improving our services, managing relationships, operating our website
- Consent – where we send marketing communications, you may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link included in our communications
- Legal obligation – where required by law
Where we rely on legitimate interests as a lawful basis, we ensure that our processing is necessary, proportionate, and balanced against your rights and freedoms. We regularly review our data processing activities to ensure they remain appropriate and compliant with applicable data protection laws. Our legitimate interests include responding to enquiries, improving our services, and maintaining effective business relationships.
- Data Sharing
We may share your data with:
- IT and website service providers
- Professional advisers (e.g. legal, accounting)
- Analytics providers (e.g. Google Analytics, if used)
We require all third parties to respect the security of your data and to treat it in accordance with the law. We only collect personal data that is necessary for the purposes set out in this policy and take reasonable steps to ensure it is accurate and kept up to date.
- International Transfers
We do not routinely transfer personal data outside the UK. Where such transfers are necessary, we will ensure appropriate safeguards are in place, such as UK-approved contractual clauses or other lawful transfer mechanisms.
- Data Retention
Contact form enquiries will normally be retained for up to 24 months unless a longer retention period is required for business, legal or regulatory purposes. Different categories of personal data may be retained for different periods depending on the purpose for which they were collected and any legal or regulatory requirements.
- Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Request transfer of your data
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us using the details above.
- Cookies
Our website uses cookies to enhance user experience and analyse site usage.
Cookies may include:
- Essential cookies – required for website functionality
- Analytics cookies – to understand how users interact with our site
You can manage or disable cookies through your browser settings.
- Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
- Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
- Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
- Consent
By continuing to use our website, you acknowledge that you have read this Privacy Policy.
- Automated Decision-Making
We do not carry out automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
- Complaints
If you have concerns about how we handle your personal data, please contact us in the first instance on hello@teamtala.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection issues:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk